Refund policy

Return Policy

  • 30-day return window after delivery. EU customers enjoy a 14-day free cancellation period.
  • Eligibility: Unworn, tagged, original packaging + purchase proof.
  • Start returns via tvsgfehdufeurjeyufetce@gmail.com. We will share a return label once approved. Unauthorized returns are rejected.
  • Damaged/wrong items: Contact us right after receiving your package for solutions.

Non-Returnable Goods

Perishables, custom/personalized items, beauty & personal care products, hazardous goods, sale items, gift cards.

Exchanges

Return your item first, then place a new order separately for faster service.

Refunds

We inspect returned goods and inform you of approval. Refunds auto-issue to your original payment method within 10 business days. Reach out via email if no refund arrives 15 working days after approval.